Karen Lambert specializes in online sales of bedside tables, committed to providing customers with a clear, transparent shopping experience and after-sales support. To help you better understand our products and services, we have compiled the following frequently asked questions.
Due to changes in the market environment and continuously rising operating costs, we are experiencing ongoing losses and have decided to clear out our inventory at a loss. During this clearance sale, some policies may be adjusted to ensure efficient order processing and shipping.
I. What products do you mainly sell?
We only sell bedside table and home storage products. All our products are designed around bedroom furniture and storage needs.
II. How long does it take for my order to ship?
Order processing time: Same day processing
Shipping time: 2 days delivery
III. Do you support international shipping?
No.
We currently only offer shipping within the United States.
IV. How can I check my order status?
You can check your order status in the following ways:
Use the tracking link in your order confirmation email
Or contact customer service via email and provide your order number.
V. Can I return items?
Yes. The specific policy is as follows:
Return Period: Within 30 days of receiving the goods
Refund Time: Refund will be credited to your account within 3 business days after return confirmation
Return conditions must be met (e.g., quality issues or wrong item shipped)
VI. How long does it take for the refund to arrive?
After the return is approved, we will complete the refund processing within 3 business days. The specific arrival time depends on the payment platform.
VII. Is the product exactly the same as the picture?
All product pictures are real shots or official renderings. However, due to factors such as lighting and display devices, there may be slight color differences or size errors.
VIII. How to contact customer service?
If you have any questions, please contact us through the following methods:
Company: Karen Lambert
Email: karen.lambert@minineststand.shop
Phone: 810-335-3612
Address: 2596 Softwind St, North Branch, MI 48461
Thank you for choosing Karen Lambert. We will continue to optimize our services to provide you with a better bedside table shopping experience.